Email us
Reach our customer care team at hello@petvirra.com. Please include your order number if your message is about an existing order.
PET VIRRA CARE
Contact Us
Questions, kind words or an order concern? We are here for you and your pet.
Response time
We aim to reply within 1–2 business days, Monday to Friday. During promotions or holidays, a response may take a little longer.
Before you write
For delivery updates, check the tracking link in your dispatch email first. For product questions, tell us your pet’s size, breed or routine so we can help more thoughtfully.